Daniels Jewelers Reviews
(Rated by 5 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.0
Base on 5 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.8
- Customer Service4.3
- Return Policy4.2
- Good Value5.0
- Shipping & Delivery5.0
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Payment Methods
Accepted Payment Options:
Prices for items on Danielsjewelers.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Daniels Jewelers credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Daniels Jewelers Pros & Cons
Pros
1
Wide Selection: Offers a variety of fine jewelry, including engagement rings, wedding bands, diamonds, watches, and gifts.
2
Top Brands: Features popular brands such as Bulova, Citizen, Coach, Disney, G-Shock, Movado, and Wittnauer.
3
Sustainable Diamonds: Provides EcoLove Lab Grown Diamond Jewelry, which are chemically, physically, and optically identical to natural diamonds.
4
Exclusive Collections: Includes exclusive collections like LoveSong and Titán by Adrian Gonzalez.
5
Financing Options: Offers financing on Daniels Credit, ensuring everyone is approved.
6
Free Gifts: Provides free gifts with certain purchases, enhancing customer value.
7
Customer Service: Known for friendly and dedicated staff who treat customers like family.
CONS
1
Customer Complaints: 101 customer complaints closed in the last 3 years, with 50 complaints closed in the last 12 months.
2
Poor Quality Products: Some customers have reported receiving poor-quality products, including a diamond tennis bracelet that broke multiple times.
3
Billing Issues: There have been complaints about billing issues, including late payments and unprocessed refunds.
4
Fraudulent Misrepresentation: Some customers have reported fraudulent misrepresentation, such as receiving a fake IGI certification for a diamond.
5
Poor Service: Many customers have expressed dissatisfaction with the customer service, citing poor communication and unhelpful staff.
6
Return Policy Issues: Some customers have had difficulties with the return policy, including issues with obtaining refunds or exchanges.
Daniels Jewelers Features and Benefits
Features
Competitive Prices
Offers a variety of jewelry items at competitive prices.
Promotional Offers
Includes coupons and discounts that may vary between online and in-store platforms.
Sales and Discounts
Provides prices below original or retail MSRP, including Fine Jewelry Sale, permanently reduced prices, and clearance offers starting at 25% off up to 50% or more.
Financing Options
Available with monthly payment plans on Daniels Credit, ensuring everyone is approved, e.g., $41/month for select items.
Free Gifts
Offered with purchases, such as a free crystal heart bracelet with every order or a free gold-plated silver Figaro chain with orders over $499.
30-Day Return Policy
Allows refunds or exchanges for items in original condition without custom engraving within 30 days of the order date.
Wide Selection
Offers a variety of fine jewelry, including engagement rings, wedding bands, diamonds, watches, and gifts.
Top Brands
Features popular brands such as Bulova, Citizen, Coach, Disney, G-Shock, Movado, and Wittnauer.
Sustainable Diamonds
Provides EcoLove Lab Grown Diamond Jewelry, which are chemically, physically, and optically identical to natural diamonds.
Exclusive Collections
Includes exclusive collections like LoveSong and Titán by Adrian Gonzalez.
Customer Service
Known for friendly and dedicated staff who treat customers like family.
Long-standing Reputation
Celebrating over 70 years in business with a commitment to quality and customer satisfaction.